19 COMPANIES LAUNCH CONSORTIUM TO DEFINE AND PROMOTE EMERGING MANAGEMENT SERVICE PROVIDER SECTOR

MSP Association Will Establish Standards and Best Practices for Subscription-Based IT Infrastructure Management Services

NEW YORK, June 27, 2000 – 19 companies announced that they have formed an international consortium to define and promote the emerging Management Service Provider (MSP) market sector at a press conference today at PC Expo. The MSP Association will develop standards and best practices guidelines for the MSP market, sponsor industry research, provide a forum for discussion of industry issues, and educate the market about the benefits of this new service delivery model.

MSP companies deliver information technology (IT) infrastructure management services over a network to multiple customers on a subscription basis. MSPs operate similarly to Application Service Providers (ASPs) in that they deliver services via a network that are billed to their clients. Unlike ASPs, which deliver business applications to end users, MSPs deliver system management services to IT departments and other customers who manage their own technology assets.

The 19 founding members of the MSP Association are 2ndWave, Inc.; Candle Corporation; Entuity, Inc.; HP OpenView (NYSE: HWP); InteQ Corporation; iSharp; Luminate; Manage.Com; ManageIT, Inc.; McAfee.com (NASDAQ: MCAF); NCMX, Inc.; Nuclio Corporation; SilverBack Technologies, Inc.; SiteLite, Inc.; siteROCK Corporation; Storability, Inc.; StorageNetworks, Inc.; TriActive, Inc.; and UP 7/24.

In the coming weeks, the association will hold its first meeting of founding members, carry out elections of officers, prioritize the group’s initiatives and form working committees.

Companies interested in furthering awareness and growth of the MSP sector and in shaping its direction are invited to join the MSP Association. There are two levels of consortium participation available – Executive and Associate membership – with corresponding annual dues and privileges. Membership information and other material about the MSP Association is available at www.mspassociation.org, by calling the Association at 781-876-8830, or by sending email to info@mspassociation.org.

About the MSP Association

Founded in June 2000, the MSP Association is a consortium of companies that together will define and promote the emerging Management Service Provider sector. Founding members are 2ndWave, Inc.; Candle Corporation; Entuity, Inc.; HP OpenView (NYSE: HWP); InteQ Corporation; iSharp; Luminate; Manage.Com; ManageIT, Inc.; McAfee.com (NASDAQ: MCAF); NCMX, Inc.; Nuclio Corporation; SilverBack Technologies, Inc.; SiteLite, Inc.; siteROCK Corporation; Storability, Inc.; StorageNetworks, Inc.; TriActive, Inc.; and UP 7/24.

Information on the MSP Association is available on the web at www.mspassociation.org; from Association headquarters at 401 Edgewater Place, Suite 500, Wakefield, MA 01880; Tel: 781-876-8830; or by sending email to info@mspassociation.org.